Privacy Policy for Text Messaging

Effective Date: 3/3/2025

Privacy Policy for Text Messaging

Effective Date: 3/3/2025

Midsouth Fence and Deck LLC is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect the information you provide when opting into our text messaging services, in compliance with 10 DLC (10-Digit Long Code) guidelines and applicable laws.

1. Information We Collect

When you opt-in to receive text messages from us, we may collect and store the following information:

Your mobile phone number
Your name (if provided)
Communication preferences
Any information you voluntarily provide in text responses

2. How We Use Your Information

We use your mobile number and related information to:

Send appointment confirmations, reminders, and updates
Respond to client inquiries and provide customer support
Deliver important service notifications
Send promotional offers and marketing messages (if you have opted in)
- These include, but are not limited to, quotes/estimates for the jobs you may request

3. Data Security

We take reasonable precautions to protect your information. However, text messaging is not a fully secure means of communication, and we cannot guarantee absolute security. We do not share, sell, or rent your mobile number to third parties.

4. Third-Party Service Providers

We may use third-party providers to manage our messaging services. These providers are contractually obligated to keep your data secure and comply with 10DLC regulations.

5. Sharing of customer information:

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

6. Messaging Terms and Conditions:

You consent to receive informational text message responses in relation to your initial communication. Message frequency varies. Message and data rates may apply. You may opt out of receiving text SMS at any time by replying STOP or by sending an email to admin@midsouthfenceanddeck.com. Reply HELP for Support.

5. Changes to This Policy

We may update this policy periodically. Any changes will be posted with the updated effective date. Continued use of our messaging services after changes constitutes acceptance of the updated policy.

6. Contact Information

If you have any questions about this Privacy Policy or our messaging practices, please contact us at:

Memphis: 901-235-0020

Huntsville 256-240-0200

Sales@midsouthfenceanddeck.com